Revenue Cycle Operations
Accurate coding, clean claims, and proactive A/R management for predictable cash flow across all payers.
Healthcare Practice Revenue Management, LLC
Proven healthcare practice revenue management and operational support.
Proven Strategies. Accelerated Profits. Exponential Opportunity.
Simplified revenue systems for growing practices and
What can we do to help grow your practice? From billing and operational support to vendor management and patient management, HPRM helps your team focus on what matters most — patient care.
Let us help you take your business to the next level.
Services
Full-stack practice growth support
HPRM provides simplified and proven strategies to help you navigate all aspects of business growth, practice revenue and patient management. From quick wins to end-to-end transformation, our services are customizable to your specific needs and allow you to focus on what matters most — patient care.
Operational Support
Administrative and internal process support centered on team development, training and goal-driven workflows.
Recruiting & Training
Team development, recruiting and repeatable training programs that keep your practice patient-first.
Vendor Management
Managing vendor relationships to ensure reliable service delivery, accountability, and measurable value.
New Service Launch
Launch new services with workflows, SOPs and KPIs baked in from day one.
Analytics & Dashboards
Real-time visibility into revenue, denials and patient flow for leaders and front-desk alike.
Wound Care Billing
Wound care services face complex documentation, strict medical necessity requirements, and frequent payer audits. Our consulting supports accurate coding, compliant documentation workflows, and optimized reimbursement across outpatient clinics, physician offices, and integrated settings. We help reduce denials, strengthen audit readiness, and streamline operational processes so providers can focus on healing patients while maintaining financial sustainability.
Chiropractic Billing & Practice
Chiropractic practices face payer rules and documentation requirements that are unique to chiropractic care. We focus exclusively on optimizing chiropractic billing, improving documentation accuracy, reducing claim denials, and strengthening day-to-day front- and back-office workflows. Our guidance is designed to protect revenue, support compliance, and create sustainable operations for chiropractic practices.
Integrated Practice Billing
Integrated practices require coordination across multiple specialties, services, and payer models. We help align billing processes, workflow coordination, and operational structure across disciplines such as chiropractic, primary care, and wellness services. Our consulting supports cohesive operations, consistent payer rules application, and scalable systems that allow integrated practices to grow while maintaining compliance and a seamless patient experience.
Capabilities
All roads orbit patient care
Our operating model aligns teams, tools and data across the whole practice — from front desk to back office — so every decision supports clinical excellence.
Eight nodes rotate around the HPRM brand: RCM, Billing, Operational Support, Recruiting, Vendor Management, Launch, Analytics, Scheduling.
-
RCMSpeed
-
BillingClaims
-
OpsSupport
-
RecruitTrain
-
VendorsTools
-
LaunchServices
-
AnalyticsKPIs
-
TrainingPrograms
What is HPRM?
Simplified, proven strategies for healthcare practices
Healthcare Practice Revenue Management (HPRM) is a team of billing, revenue cycle and operational experts who have worked in chiropractic, wound care and multi-specialty settings for decades. We help clinic owners and their teams navigate reimbursement challenges, compliance and day-to-day operations so they can stay centered on patient care.
From front desk workflows and credentialing to payer rules and complex claims, our consultants bring hands-on experience running clinics, opening locations and supporting providers through constant industry change. That real-world background shapes the playbooks, training and support we provide.
We focus on clarity and communication — so your staff know what to expect, your patients understand their benefits and your revenue cycle becomes more predictable and sustainable over time.
- Customizable strategies built around your practice, payers and goals
- Practical, hands-on guidance across billing, coding and operations
- Transparent communication so everyone understands next steps
Years of experience
18+
Meet the HPRM team
The HPRM team blends long-term healthcare experience, strong financial and operational backgrounds, and a shared commitment to patient-centered, compliant billing.
Erika (Founder, Wound Care Specialist)
With more than 20 years of experience in the medical industry and a degree in Business Management focused on Healthcare Management, Erika brings a deep understanding of healthcare operations and billing. She is passionate about compliance and transparent billing, helping patients secure coverage for services that support their wellness, from chiropractic care and therapy to wound care and more. Outside of work, she enjoys reading, crafting, volunteering at her daughter’s school and visiting Disney with her family and their corgi.
Laurie (COO & Operational Expert)
Laurie has worked in the healthcare industry since 1999, bringing experience from roles including front office coordinator, billing manager, and operations manager—following more than a decade in the hospitality field. Over the years, she has developed expertise in billing, practice management, and consulting, and now partners with clinic owners and teams to help them navigate reimbursement challenges with clarity and confidence. A Chicago-area native and proud mother of two daughters, Laurie enjoys spending time with her family and supporting causes close to her heart, including Parkinson’s and cancer research.
Beth (Insurance Support)
Beth has been part of the medical industry since 2021, when she and her family explored franchise opportunities in healthcare. With degrees in Criminal Justice and Psychology from Michigan State University and a Paralegal Certificate from Loyola University Chicago, she brings strong analytical skills and a passion for supporting both clinics and patients. She enjoys helping clinics run smoothly while ensuring patients better understand their insurance and benefits, and is especially interested in expanding her expertise in credentialing. Outside of work, Beth enjoys cooking and meal planning for her family with her husband, Greg, and their three daughters.
Jessica (Billing Specialist)
Jessica joined the medical industry after nearly 20 years in the retail field, seeking a role with more flexibility and purpose. She finds fulfillment in helping patients maximize their benefits and supporting clients so they can focus on patient care. Committed to continual learning, she is expanding her knowledge of billing, procedures and diagnoses to increase her effectiveness. Outside of work, Jessica enjoys time at the beach, board games and being with family and friends. Her proudest accomplishments are her marriage, her teenage son and building a faith-centered home.
Sarah (Revenue Cycle Manager)
Sarah has a B.S. in Accounting from Northern Illinois University and over 14 years of experience in the medical industry, creating a strong foundation in revenue cycle management. She helps clients streamline operations and develop efficient, compliant billing practices designed to reduce denied claims, optimize cash flow and provide patients with a positive financial experience. She is also interested in how AI can be securely used in healthcare. With two daughters grown and on their own, Sarah and her husband enjoy an active life with their rescue dog, Gertie Mae, along with hiking, kayaking, tennis and time with family and friends.
Courtnie (Billing & Appeals Specialist)
Court brings 11 years of medical industry experience and a Bachelor of Science degree, along with specialized training in medical billing and coding. Starting as an administrative assistant in a chiropractic clinic, they developed a passion for helping patients receive accurate coverage for their care and have a particular interest in mental health billing. Outside of work, Court enjoys crafting, puzzles, scary movies and attending horror conventions and concerts. At home, they share life with their cat, Thackery Binx, and are passionate about both animal welfare and mental health advocacy.
Live outcomes
See the needle move
We track core KPIs weekly so you can course-correct in days, not quarters.
Fallback: Clean claim rate 90% to 98%, denial rate 12% to 7%, days in A/R 42 to 28 over 8 weeks.
Case studies
Proven across diverse clinics
Wound Care
We support wound care providers with compliant billing, accurate coding, and streamlined operations to reduce denials and improve reimbursement while maintaining audit readiness.
Chiropractic
We help chiropractic practices navigate payer rules, documentation requirements, and operational workflows to maximize reimbursement and improve practice efficiency.
Integrated Practices
We provide billing and operational support for multi-disciplinary practices, ensuring coordinated workflows, compliant claims, and sustainable growth across services.
What clients say
Direct feedback from clinic owners, physicians and partners who trust HPRM with their billing and operations.
“Great. Responsive, professional and enthusiastic. Not much more you can ask for.”
Practice Owner
Chiropractic clinic
“Amazing leaders and a team willing to go above and beyond to help with questions and concerns. They collaborate well with business owners, practitioners and staff, and work diligently to process claims, appeal denials and keep up with the ever-changing world of billing and compliance.”
Clinic Administrator
Multi-provider practice
“Stress? Never had it. As for how well HPRM does in getting us paid, it is best in class.”
Practice Leader
Chiropractic clinic
“Understanding the billing world can be overwhelming. It puts our minds at ease that billing and compliance are managed by your team and that you are always open to discuss questions or concerns so the billing cycle keeps moving forward.”
Clinic Team
Outpatient practice
“Working with Healthcare Practice Revenue Management has been one of the best decisions we’ve made for our practice. Their team is professional, responsive and highly knowledgeable in both billing and credentialing. From day one, they streamlined our revenue cycle, minimized claim denials and ensured we were credentialed quickly and accurately with the necessary payers.”
Dr. Andrew Leitzke
Owner, United Wound Care Centers
“From our very first conversations, HPRM has shown an exceptional level of skill and professionalism. Erika and Laurie lead with focus and integrity, and their team approaches billing with a level of precision and quality that far exceeds industry norms. Having worked with many billers over the years, HPRM is the most competent and client-focused company we have encountered.”
Scott Munsterman, DC, FICC, CPCO
CEO/President, Best Practices Academy
“We’ve been working with HPRM for over two years, and the results have been outstanding. Their team is knowledgeable, responsive and efficient. They streamlined our billing process, reduced claim denials and helped improve our cash flow, all while keeping communication transparent so we always feel like a priority.”
Practice Owner
Long-term client
Contact Us
Drop us a line. Tell us about your practice and your goals, and we’ll suggest a right-sized plan and timeline.
- Response time
- 24 hours
- Availability
- Mon–Fri
- hello@hprmllc.com
- Location
- US-based, remote
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.